Williams E. Nwagwu
University of Ibadan, Nigeria
(willieezi@yahoo.com)
Kikelomo Karimat Kilasho
University of Ibadan, Nigeria
(kkilasho@gmail.com)
Background. In Nigeria, where road infrastructure is a challenge and limited access to real-time information are prevalent, understanding how long-distance bus drivers seek and utilize information directly, impacts road safety, public health, and service efficiency.
Objectives. This study explores the information needs, information-seeking strategies, sources, applications, challenges, and barriers encountered by Nigerian long-distance bus drivers.
Methods. Data was collected from 25 long-distance bus drivers. An interview schedule guided the data collection, and the data was analyzed using Atlas.Ti. A qualitative research approach was adopted and it implicitly addresses objectives throughout. It uncovers challenges like misinformation, illiteracy, and broader work-related issues, showcasing drivers’ resilience in navigating their professional landscape.
Results. Long-distance bus drivers prioritize information on vehicle-related aspects, such as parts, health, road maintenance, purchases, repairs, papers, and licenses. Information seeking strategies vary from consulting colleagues to using technology like WhatsApp and Google Maps, reflecting adaptability. Co-drivers emerge as the most trusted information source, emphasizing peer-to-peer reliability. The adaptive use of tools, including mobile phones and technology, illustrates the Nigerian long-distance bus drivers’ ability to overcome information-seeking challenges.
Contributions. Insights from this research can inform targeted interventions, such as tailored information services, safety protocols, and digital resources that equip long distance bus drivers with the knowledge necessary to navigate Nigeria’s challenging driving conditions effectively.
Cite: Nwagwu, W. E., & Kilasho, K. K. (2025). Information Needs and Seeking Behaviour of Long-Distance Bus Drivers in Selected Cities in Nigeria. LIBRES, 35(1), 74-103. https://doi.org/10.32655/LIBRES.2025.1.4